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‎11-01-2017 10:30 AM

HP Recommended
Product: Example: EliteBook 8760w
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

after updated to Win10 now I cant find driver for the fingerprint-sensor, the function-keys (to adjust brightness, etc..) and the brightness-sensor does not work (to adjust LCD-Brightness automatically).

Where can I find suitable driver for Win10?

 

regards

 

9i

 

 

 

Hallo,

 

nach dem Update meines 8760w auf Windows 10 funktionieren nun die Funktionstasten für Helligkeit usw. nicht mehr.

Ich finde auch keinen Treiber für die automatische Helligkeitsanpassung des Displays an die Umgebungshelligkeit und auch der Fingerabdrucksensor tut nicht mehr...

Hatte für den Fingersensor schon den Treiber für windows 8.1 installiert aber irgendwie finde ich kein Programm zum konfigurieren...

Windows 10 gibt es ja nicht seit gestern und solange man noch kostenlos auf 10 upgraden kann habe ich das getan... - wieso gibt es von HP keine Treiber...?

 

lg

 

9i

4 people had the same question
3 REPLIES 3

‎11-01-2017 10:40 AM

HP Recommended

Hi:

 

Make sure that W10 installed the graphics drivers.  If not, try the W8.1 graphics drivers from your PC's support page.

 

The brightness function keys will not work if the graphics drivers are not installed.

 

Fingerprint sensor driver:

 

http://ftp.hp.com/pub/softpaq/sp66501-67000/sp66915.exe

 

If you use the fingerprint sensor to log into Windows, then you will need to install the HP client security manager software for W10...

 

HP Client Security Manager provides enhanced Windows login and website single-sign-on capabilities. Security Manager is also the host for HP Client Security plugins, and therefore should be installed before other Client Security modules. This package is provided for supported models running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp74001-74500/sp74101.exe

 

See if the hotkey driver from the 8770w model works on yours...

 

This package provides support for special function keys on supported notebook models that are running a supported operating system.

 

http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71790.exe

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‎11-01-2017 10:43 AM

HP Recommended

@Neuni

 

Try these.

 

http://ftp.hp.com/pub/softpaq/sp66501-67000/sp66915.exe

 

http://ftp.hp.com/pub/softpaq/sp81501-82000/sp81892.exe

 

REO

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‎11-04-2017 11:11 AM

HP Recommended

Thanks a lot for helping! It works now.

 

regards from Germany

 

9i

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