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‎04-10-2018 05:47 AM

HP Recommended
Product: 2570p
Operating System: Microsoft Windows 7 (64-bit)

Hello,

After reinstalling OS, got folllwoing harware not identified for which I need drivers

 

BCM20702A0

USB\VID_0A5C&PID_21E1&REV_0112

 

And

 

ACPI\HPQ6000

\Device\0000005c

 

Tks

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-10-2018 07:23 AM

HP Recommended

Hi:

 

You need these drivers for those ID's...

 

This package contains the Broadcom Bluetooth driver and software for supported models that are running a supported operating system. Broadcom Bluetooth 4.0 Driver is required to enable Broadcom Bluetooth 4.0 devices and is compatible with Broadcom Bluetooth 3.0 and earlier versions.

 

http://ftp.hp.com/pub/softpaq/sp66001-66500/sp66402.exe

 

This package provides the HP 3D DriveGuard Software for supported notebook models that are running a supported operating system. HP 3D DriveGuard Software protects the hard drive by parking the heads if the notebook is accidentally dropped, or is abruptly impacted by another object.

 

http://ftp.hp.com/pub/softpaq/sp62501-63000/sp62981.exe

View solution in original post

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4 REPLIES 4

‎04-10-2018 07:23 AM

HP Recommended

Hi:

 

You need these drivers for those ID's...

 

This package contains the Broadcom Bluetooth driver and software for supported models that are running a supported operating system. Broadcom Bluetooth 4.0 Driver is required to enable Broadcom Bluetooth 4.0 devices and is compatible with Broadcom Bluetooth 3.0 and earlier versions.

 

http://ftp.hp.com/pub/softpaq/sp66001-66500/sp66402.exe

 

This package provides the HP 3D DriveGuard Software for supported notebook models that are running a supported operating system. HP 3D DriveGuard Software protects the hard drive by parking the heads if the notebook is accidentally dropped, or is abruptly impacted by another object.

 

http://ftp.hp.com/pub/softpaq/sp62501-63000/sp62981.exe

Was this reply helpful? Yes No

‎04-11-2018 03:15 AM

HP Recommended

Thanks a lot!

Really worked for me.

 

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‎04-11-2018 06:44 AM

HP Recommended

You're very welcome.

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‎07-19-2018 12:39 PM

HP Recommended

Captura.PNG

 

This device needs a driver .. could you please help me?

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