Showing results for 
Search instead for 
Did you mean: 
New member
2 0 0 0
Message 1 of 2
Flag Post


HP Recommended
Pavilion 7GR23EA#ABU
Microsoft Windows 10 (32-bit)

I can't receive emails

Level 16
Level 16
32,101 31,806 2,926 10,683
Message 2 of 2
Flag Post
HP Recommended



It's not likely a hardware issue nor does your email usually have anything to do with your brand of computer.


You need to start looking "elsewhere".


For example,

Using Outlook??

Check Microsoft Office Support - nothing in the world can tangle itself into knots quite like Outlook.  Check the obvious support and then ask at the Microsoft Community.


Using web based email like Yahoo or Gmail?

Look for help online - either peruse the 'net or go directly to the support groups for the mail service.


Using Windows Mail?  This is Windows territory (not computer brand based)

Check for help with Windows Mail - how it's used, how to manage, what to do with it.

Simplify your email with the Windows Mail app


Set up email in the Mail app for Windows 10


One thing that may be tripping the mail you are using is how you have set up the security for your email account.  For example, not all applications support two-step verification - and if they do, you may have to use "apps password" to let the mail open and receive / send mail through that application.


Thank you for participating in our HP Community.

We are a world community of volunteers dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the assist.

Answered? Click "Accept as Solution" to help others find it.




0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation