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MrWhite2000
New member
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Message 1 of 2
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Emergency

HP Recommended
OMEN by HP - 15-ce008nw
Microsoft Windows 10 (64-bit)

hello

 

It was last place where i go to ask for help with my machine...after windows update to latest ver. i got random and i think not supported drivers..Support Assistant say me all time all is up to date...but i think hes wrong...

How do i know witch driver is for me dunno nothing about those Rev.A Rev.B..C....etc

can some1 find 5-10 min and try help me to fix that problem pls or explain and i will resolve this

 

W8ing for help 😞

1 REPLY 1
asmita6658
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @MrWhite2000

 

Welcome to the HP Support Community. I'd be happy to assist you with the update issue. 

 

Please try these steps -

 

Step 1 Windows Updates troubleshooter -

Click on this link to run Windows Updates troubleshooter.

 

Step 2 Windows Updates -

1) In the search box, type and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

 

Step 3 HP Support Assistant Updates -

1) In the search box, type and open HP Support Assistant.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

 

Also, try updating the BIOS. Refer to this document for steps - HP Consumer Notebook PCs - Updating the BIOS (Basic Input Output System) 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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