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ZeroX92P
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Message 1 of 6
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Solved!

Empty driver/software page

HP Recommended
15s-fq1045nh
Microsoft Windows 10 (64-bit)

So the support page for the specified notebook is empty as you can see on the screenshots, i can't select any operating system, i don't know if this is the right category for this, sorry if not.

hp1.jpghp2.jpg

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Paul_Tikkanen
Level 21
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Message 4 of 6
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HP Recommended

Yes, I believe it is the same.

 

I don't know why HP can't design the support pages so they match the model series at least (15s-Fq1000) for example.

 

There are a couple of model series like this lately.

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Paul_Tikkanen
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Message 2 of 6
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HP Recommended

Hi:

 

This is the driver page I am directed to when I enter your notebook's model series...

 

HP 15-f1000 Laptop PC series Software and Driver Downloads | HP® Customer Support

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ZeroX92P
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Message 3 of 6
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Hi, it looks interesting, this could be the same series?

 

For me the link is almost exactly the same as you linked but it contiunues with: /model/31448640

https://support.hp.com/us-en/drivers/selfservice/hp-15-f1000-laptop-pc-series/29322771/model/3144864... 

 

So maybe the "f1000" drivers are suitable for my "fq1045nh"?

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Paul_Tikkanen
Level 21
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Message 4 of 6
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HP Recommended

Yes, I believe it is the same.

 

I don't know why HP can't design the support pages so they match the model series at least (15s-Fq1000) for example.

 

There are a couple of model series like this lately.

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ZeroX92P
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Message 5 of 6
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Looks like its working, thanks for the help!

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Paul_Tikkanen
Level 21
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141,246 64,810 22,023 33,937
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You're very welcome.

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