• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-12-2022 04:37 AM

HP Recommended
Product: 15s-eq1096AU
Operating System: Microsoft Windows 10 (64-bit)

Seeking BIOS update or similar to enable USB C charging on Model 15s-eq1096AU.

After going out of town and forgetting my AC charger, I read on HP website that HP laptops with USB C are able to be charged through this port.

I have purchased a USB C charger, however it not charge the laptop (works fine on other devices).

I have a work laptop that charges off of AC and via USB C. I would like this laptop to do the same.

How do I enable this function?

Category:
1 REPLY 1

‎07-12-2022 01:31 PM

HP Recommended

@Stack_City 

 

The specs of your machine is

 

         https://support.hp.com/au-en/document/c06699600

 

It ONLY has 1 SuperSpeed USB Type-C® 5Gbps signaling port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine,
  • Connect to an external monitor with/without hub/dock/adapter

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->