Enter Administrator Password or Power on Password

[MrNike]

Hello community, I'm an IT Technology Specialist and have been working on computers for about 10 years now and on my off time I fix personal machines for people as well. Well today I receieved a laptop from a coworker who has a HP Stream 14 and she wanted me to look at it because it was slow and she hadn't boot it up in over 6 months. Well when I booted the machine it gave me a message I have never seen before, "Enter Administrator Password or Power On Password". Well after doing some research on google I found out after entering the code in 3 times you are provided a message and code with "System Disabled" and of course the code which is [ i 92616666]. Can anyone assist me in getting into this machine so I can help her before the holidays arrive. Any help would be apppreciated and thank you in advance.

[REO51ST · Accepted solution]

@MrNike

Reboot and enter   05487029

REO

[MrNike]

Appreciate that, works perfect!!