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‎04-08-2016 12:40 AM
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Accepted Solutions
‎04-08-2016 01:01 AM
Enter: e9lo7of804 ( Note that the 3rd character is a lower case L and the 9th is Zero )
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
‎04-08-2016 12:49 AM
At the password screen, hit enter 3 times and you should receive a 'halt code' - post back with this code.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
‎04-08-2016 01:01 AM
Enter: e9lo7of804 ( Note that the 3rd character is a lower case L and the 9th is Zero )
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
‎04-08-2016 01:10 AM
Hi,
You're welcome
First of all, remove the need for a power on password as follows - use the code from my previous post where necessary.
Shut down the notebook. Tap away at the esc key as soon as you press the power button to access the Start-up menu and then select f10 to enter the Bios menu. Use the arrow keys to highlight the Security tab and hit enter. Use the arrow keys again to highlight power on password and hit enter. Enter the current password ( use the code in my previous post ) and then for the new password, just leave this blank and hit enter - do the same for the confirmation field. Press f10, select to save the new settings and hit enter.
When done, shutdown the notebook.
Tap away at the esc key as you start the notebook to enter the Start-up Menu. Select the Bios option ( f10 ) and under the Advanced or Diagnostic tab you should find the facility to run tests on both the Hard Drive and Memory.
Note: If the option to run these tests is not available in the Bios Menu, use the f2 diagnostic menu instead.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
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