Enter current password

[bellechic85]

It says that the primary hard disk self test failed. Test status 7 (completed with the read element of the test failed).

Memory test passed

[DavidPK]

Hi,

Unfortunately it looks like the hard drive has failed and will need to be replaced - if you would like a guide on doing this yourself, please let me know.

Regards,

DP-K

[elect1mike]

Hey guys my code after hitting 3 times is cnu9194kqt I have same problem can you help?

[bellechic85]

Hey David :)... How are you ? Yes, I could use your help 😊

[elect1mike]

I don't have password it is a computer I bought off ISU never had a problem getting on til now I let battery get real low and after charging and trying to turn on I got the message

[DavidPK]

@bellechic85

The drive on the link below is an example of one that would be fine for your notebook.

320Gb Hard Drive

The procedure to replace the Hard Drive is detailed starting on Page 64 of your Maintenance & Service Guide.

Once done, simply use your Recovery Media to reinstall the Operating System on the new drive - a guide on this procedure can be found on the link below.

http://support.hp.com/us-en/document/c00006110#!

If you don't have your Recovery Media, it is still available from the 3rd party re-seller on the following link.

http://www.computersurgeons.com/p-17059-recovery-kit-577131-001-for-hp-model-number-110-1030nr.aspx

Regards,

DP-K

[DavidPK]

@elect1mike

Enter:     e9lo3ovs5a     ( 3rd character is a lower case L )

Regards,

DP-K

[elect1mike]

That worked do I keep this password if it asked again?

[DavidPK]

@elect1mike

You can remove the need for a power on password as follows - use the code from my previous post where necessary.

Shut down the notebook.  Tap away at the esc key as soon as you press the power button to access the Start-up menu and then select f10 to enter the Bios menu.  Use the arrow keys to highlight the Security tab and hit enter.  Use the arrow keys again to highlight power on password and hit enter.  Enter the current password ( use the code in my previous post ) and then for the new password, just leave this blank and hit enter - do the same for the confirmation field.  Press f10, select to save the new settings and hit enter.

Regards,

DP-K

[elect1mike]

Ok restarted and that password does not work now it has a cnu9194kqt code