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Entered wrong email when setting up new lsptop

1 REPLY 1
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Hi @McAuley15,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

If you entered the wrong email during your HP laptop setup, here’s how to fix it:

1. If It’s Your Microsoft Account

  • Go to Settings → Accounts → Your Info.
  • If you signed in with the wrong Microsoft account: 
    • Click Sign out or Switch account.
    • Sign in with the correct email.
  • If you need to change the email linked to your Microsoft account: 
    • Visit Microsoft Account Management.
    • Add an alias or change the primary email under Your Info → Manage how you sign in.

 

2. If It’s an HP Account (for HP Services)

  • Go to HP Account Login.
  • Sign in with the wrong email (if possible), then: 
    • Add the correct email under Profile Settings.
    • Or create a new HP account with the correct email and sign in on your laptop.

 

I hope this helps.

 

Take care and have an amazing day!
 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

VikramTheGreat

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.