Envy 17 multiple BSODs a day

[ahuston-0]

Hey guys!

So I've been having issues for the last few weeks with several Blue Screen of Death (BSOD) crashes a day, recently its been MEMORY_MANAGEMENT, ATTEMPTED_WRITE_TO_READONLY_MEMORY, IRQL_NOT_LESS_OR_EQUAL, and BAD_POOL_HEADER. These ones have been pretty common but there have been others that I've since lost the dump files to from reinstalling Windows. Originally I was on Windows 8.1 x64, dealt with the crashing for a few weeks, and then decided to upgrade to Windows 10 x64 to see if that would fix the issue, however the issue seems to have persisted and I'm still crashing. This link here [link removed] has the minidumps for y'all to look at, I've tried looking at them and I can't make heads or tails of whats going on. Can anyone help me figure this out? Also potentially offtopic but I've noticed that the fan is sometimes spinning hard when the crashes happen, but I haven't been able to get a hold of canned air to try cleaning it.

[KrazyToad]

@ahuston-0

Welcome to HP Forums. This is a great place to get support, find answers and tips.

I have gone through your Post and would like to help

I appreciate all your efforts and expertise in troubleshooting this issue

I suggest you run a System Test to confirm the Hardware Functionality

- Shut down the Notebook completely
- Turn it back on, then tap the Esc key repeatedly until the Startup menu screen is displayed.
- Press F2 to select System Diagnostics.
- Click System Tests

Keep me posted how it goes

Thank you and have a great weekend 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.