Showing results for 
Search instead for 
Did you mean: 
New member
4 2 0 0
Message 1 of 2
Flag Post

Epson Printer in Error State with new HP laptop

HP Recommended
HP Laptop 14z-dk100
Microsoft Windows 10 (32-bit)

Recently purchased this laptop, have a 5-ish year old Epson printer which still functions with MacBook Air and old WIndows laptop, printing with no issues.


Even when try to print a test page, get 'printer is in error state' - no solution I"ve found online or troubleshooter changes this.


Any fix?

Level 16
Level 16
32,791 32,494 3,005 10,890
Message 2 of 2
Flag Post
HP Recommended



No fix from the notebook side.  


  • Printer might benefit from a power reset (however that works on an Epson)
  • Printer might not care for your new notebook Windows 10 version (likely Windows 2004)
  • Printer might be holding on to some bit of archaic connection information - at the least, it might need to have the connection set to "network defaults"



Go to the Epson Printer Support site, open the support area for your printer, and see what is available...


Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .




0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation