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- Erratic Behavior of W10 OS

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03-14-2020 12:29 AM
My Laptop is behaving very erratic. Different programs eg. Word, Excell, PDF reader, Access, and many others would come on and start on their own will, without any request from me. I have recently updated W10. I also viewed the HP support Assistant Web page and tried to troubleshoot. I did a performance Tune-up check and an Operating System Check, but neither helped. I also updated the display graphic drivers, this seemed to help for a short while, but the Ghost returned 1/2 hour later. The Ghost random programs continue to show up unexpectedly. I am at a total loss in what else to do. It is very difficult to write a document when these programs keep showing up. Could you please suggest any help or ideas. Thank you very much.
03-14-2020 03:16 AM
Hi
I use these....
https://download.cnet.com/Bitdefender-Antivirus-Free/3000-2239_4-75902507.html
https://download.cnet.com/Malwarebytes/3000-8022_4-10804572.html
https://support.kaspersky.com/viruses/krd18
https://usa.kaspersky.com/downloads/tdsskiller
Do a deep clean first, then perhaps research the command
sfc /scannow
as it may help.
If in doubt please ask.