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HP Recommended
HP Folio 9480m
Microsoft Windows 10 (64-bit)

Hello everyone!

My notebook can not install HP 3D DriveGuard Software (sp75979.exe) on the Windows 10 64bit Version 1809. The error message tells that:

The error messegerThe error messeger

 

I’ve tried restart my laptop and setup but it's not working. Can help me how to fix this?

1 REPLY 1
HP Recommended

Hi:

 

You need to use a newer version that than that one on v1809...

 

6.0.45.1 Rev.A   Jan 8, 2018

 

https://ftp.hp.com/pub/softpaq/sp84501-85000/sp84595.exe

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