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‎11-12-2017 01:37 AM

HP Recommended
Product: HP ENVY 15-k009ne Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

2017-11-12 11_37_46-Compatibility Assistant.png

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Hi .

 

My Device : HP ENVY 15-k009ne Notebook PC

 Windows 10 64Bit version 1709

 

Hp 3D : https://support.hp.com/us-en/drivers/selfservice/hp-envy-15-k000-notebook-pc/6936206/model/7399140?s...

HP 3D DriveGuard Software

system software Manager Icon

6.0.28.1 Rev.A

 doesn't work on this version windows

 Help me thx  

 

https://support.microsoft.com/en-us/help/10581/windows-10-app-not-work

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-12-2017 03:15 AM

HP Recommended

Hi,

 

Download and install the version of HP 3D DriveGuard on the following link.

 

http://ftp.hp.com/pub/softpaq/sp82001-82500/sp82228.exe

 

When the installation has completed, restart the notebook.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

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3 REPLIES 3

‎11-12-2017 03:15 AM

HP Recommended

Hi,

 

Download and install the version of HP 3D DriveGuard on the following link.

 

http://ftp.hp.com/pub/softpaq/sp82001-82500/sp82228.exe

 

When the installation has completed, restart the notebook.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎11-12-2017 03:40 AM

HP Recommended

Thanks for answer and supporting 

 

Unfortunately all drivers here are no up to date : 

https://support.hp.com/us-en/drivers/selfservice/hp-envy-15-k000-notebook-pc/6936206/model/7399140?s...

 

How i can having update All driver ? 

Was this reply helpful? Yes No

‎11-13-2017 05:10 AM

HP Recommended

Hi

 

24 hours have passed since my request !
But unfortunately I still have not received an answer
Since 2015 no driver update has been posted here

 

https://support.hp.com/us-en/drivers/selfservice/hp-envy-15-k000-notebook-pc/6936206/model/7399140?s...


Only BIOS and Synaptics TouchPad driver is updated here

 

 

2017-11-13 15_36_27-Microsoft Edge.png


How to update all drivers ?

please guide me
Thanks in advance for your answer and support .

 

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