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‎04-25-2020 08:35 AM

HP Recommended
Product: HP ENVY x360 Convertible
Operating System: Microsoft Windows 10 (64-bit)

Whenever I turn on the laptop I get an error window. I tried going to the path also but couldn't find any files. Please help me with this!error.jpg

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-25-2020 11:50 AM

HP Recommended

@raswinr_

If this comes up automatically, that means that there is an entry in your Startup folder for this file.

 

You have to do the following:

1) Press the Ctl-Alt-Del keys at the same time

2) Select Task Manager

3) Select the Startup tab

4) Scroll down through the items and look for one with the program in it that is mentioned on the screen

5) If found, disable it



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

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1 REPLY 1

‎04-25-2020 11:50 AM

HP Recommended

@raswinr_

If this comes up automatically, that means that there is an entry in your Startup folder for this file.

 

You have to do the following:

1) Press the Ctl-Alt-Del keys at the same time

2) Select Task Manager

3) Select the Startup tab

4) Scroll down through the items and look for one with the program in it that is mentioned on the screen

5) If found, disable it



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
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