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- Error bluetooth module id 704

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07-01-2023 08:51 AM
Product: HP ENVY Notebook - 17-n104ur (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)
I have changed my WiFi card to new one (Intel AX200NGW).
The laptop stop starting with it. It shows the error message: bluetooth module id 704 error
I have also updated bios firmware to the latest, but it solved the problem.
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