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MLiv01
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Error code 0xA00F4244 <NoCamerasAreAttached>

HP Recommended
HP Notebook 15-db0084nr
Microsoft Windows 10 (64-bit)

My laptop hadn't been used for a couple months so had to be updated and since being updated, I have not been able to access my camera to use during Google Meet, etc. I am now getting the following: error code 0xA00F4244<NoCamerasAreAttached>. The last time I accessed my camera was in May 2020. I used the HP Assistant and followed all of the steps to correct the issue but none of them helped. However, I was not able to figure out who manufacturers the cameras for the HP laptops to download and install the latest drivers.  Additionally, my drivers are supposedly up to date after running the diagnostics. I'm at a loss right now and I did see this was already addressed but for different named laptops so it was recommended that I start a new request. 

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asmita6658
HP Support Agent
HP Support Agent
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Hi @MLiv01

 

Welcome to the HP Support Community. I'd be happy to assist you with the webcam issue.

 

Select HP notebook models come with a camera privacy switch or a camera shutter key that turns the camera off and on. By default, the camera is turned on. The camera privacy switch is located on the side of your computer. To turn off your camera, slide the camera privacy switch toward the icon next to the switch. To turn the camera back on, slide the switch away from the icon.

 

 Locating the camera privacy switch

 

If the issue still persists, please try these steps -

 

1) In Windows, search for and open Device Manager.
2) Expand the Imaging Devices.
3) Right-click on the HP Webcam and select Uninstall.
4) Confirm the uninstallation.
5) Restart the computer to reinstall the Webcam driver.

 

Try updating your computer - 

 

Step 1 Windows Updates -

1) In the search box, type and open Windows Updates.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

 

Step 2 HP Support Assistant Updates -

1) In the search box, type and open HP Support Assistant.

2) Check for updates.

3) If the updates are available, click on install and restart the computer.

 

Download and install the BIOS from this link.   

 

You may also try these steps -  HP PCs - Webcam Troubleshooting 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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