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I have recently purchased a HP Envy x360 - 13 inch - AMD Rayzen 7 16 GB
After a few Widnows updates now on turning on the notebook i get an error that a certain HP Thermal control file is not in a valid state. Here is link to the error screenshot:
What does this mean and how can i solve it ?
Go to Solution.
Thank you for posting on the HP Support Community.
Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:
Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8. (do not skip any troubleshooting steps even if you feel steps are repeating)
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE I am an HP Employee
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