• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
<Here is how to use Windows Security to Protect HP PCs Click here to view the instructions!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎12-25-2021 08:59 AM

HP Recommended
Product: Laptop 250 GB
Operating System: Microsoft Windows 10 (64-bit)

Hello, i've just bought this laptop and I'm triyng to Access for the first time. I create a Microsoft account and then the pc Ask me to create a PIN to Access with "hello". I accept and there's an error: i can press the Button "make it after", but when I do it, instead of going on with The configuration The System put me out and I'm again on the first screen (where you start che Access.. Before putting the password of the Microsoft account).. If I can go on, I arrive again At the request to create the pin.. That doesn't work.. So I' m out again and so on forever... How can I do? How can I Access without making the pin? The pc is a xmas present for my Child and he can't use it. He's so sad.. Please, help me. Thanks very much

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.