Error message on updates

[Harley558]

On my updates I keep getting this message and can't progress past it: 

HP Inc. - HIDClass - 10/30/2018 12:00:00 AM - 2.1.8.1 - Error 0x800703e3

How do I o=correct it  I am not a computer genius so I hope it doesn't entale much effort.

[Echo_Lake]

@Harley558
Thank you for posting on the HP Support Community.

I see that you're experiencing HIDClass Error 0x800703e3. Looking around the internet, it appears it is an update to the HP wireless button driver Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

• When was the last time it worked fine?
• Have you tried any troubleshooting steps?

Let's perform Windows Update and HP Support Assistant:

To check for updates now, select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates.

Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.

1. To.HP Support Assistant, double-click the HP Support Assistant icon open
2. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
3. Click Check for updates and messages to scan for new updates.
4. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
5. Click the update name for a description, version number, and file size.
6. Select the box next to any updates you want to install, and then click Download and install.

Hope this helps! Keep me posted for further assistance.
If I have helped you resolve the issue, feel free to give me a virtual high-five by clicking the 'Thumbs Up' icon below, Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner, Thank you for posting in the HP Support Community. Have a great day!

[Harley558]

Nope, didn't work at all.

[Echo_Lake]

@Harley558
Thank you for posting back. 

I appreciate your efforts to try and resolve the issue. As you've performed relevant troubleshooting steps and the issue persists, this sounds like software driver related issue. However, Windows 10 has a reset feature that repairs your computer by reinstalling the operating system. let's reinstall the windows operating system to isolate the issue. 

To perform a Windows 10 system reset through Windows Recovery Environment: Click here 

Note: Backup your files and data before initiating system recovery

Hope this helps! Keep me posted for further assistance.