• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP EliteBook 860 16 inch G9 Notebook PC (4C153AV)

Hello,

BIOS update is recommended, from 01.15.00 to 01.16.01

When trying to perform the update it says "An error occurred when flashing firmware."

Please advise.

Thanks!

Harel

System BIOS update 01.15.00 to 01.16.00 (0).pngSystem BIOS update 01.15.00 to 01.16.00 (1).pngSystem BIOS update 01.15.00 to 01.16.00 (2).pngSystem BIOS update 01.15.00 to 01.16.00 (3).pngSystem BIOS update 01.15.00 to 01.16.00 (4).png

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

At the bottom line, an update of the BIOS from a USB drive bypassed the issue with the direct update (instructions available in the 'Bios Flash.htm' file, which is part of the update package).
Before solving this myself, local HP support rep. has claimed that the cause for the issue was insufficient space in the EFI system partition, although the size of the bin file of the new ver. is exactly the same as the previous one. 
He also claimed that the update is adding the new ver. on top of the old one, and not replacing (which was a quite weird claim). 

So, finally, after successful update from a USB drive, the used/free space of the EFI system partition locks exactly the same as before the update, which certainly indicates the new ver. replaced the old one. 

View solution in original post

1 REPLY 1
HP Recommended

At the bottom line, an update of the BIOS from a USB drive bypassed the issue with the direct update (instructions available in the 'Bios Flash.htm' file, which is part of the update package).
Before solving this myself, local HP support rep. has claimed that the cause for the issue was insufficient space in the EFI system partition, although the size of the bin file of the new ver. is exactly the same as the previous one. 
He also claimed that the update is adding the new ver. on top of the old one, and not replacing (which was a quite weird claim). 

So, finally, after successful update from a USB drive, the used/free space of the EFI system partition locks exactly the same as before the update, which certainly indicates the new ver. replaced the old one. 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.