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08-31-2018 02:46 PM
I am prompted by the HP support Assistant to install this about once a week. But every time I do, install crashes to a blue screen that contains a Windows message which I can't seem to capture. Maybe something about fat file...?
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Accepted Solutions
09-01-2018 02:44 PM
Welcome to the HP Forums!
Thank you for posting your query on this forum, it's a great place to find answers.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you uninstall HP support assistant from your computer and then download and install it from the below link and test.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
09-01-2018 02:44 PM
Welcome to the HP Forums!
Thank you for posting your query on this forum, it's a great place to find answers.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you uninstall HP support assistant from your computer and then download and install it from the below link and test.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee