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Every time i start my laptop the massage pop up "Your PC ran into problem needs to restart "

Example: Pavilion AU 111TX
Microsoft Windows 10 (64-bit)

Every time i start my laptop the massage pop up "Your PC ran into problem needs to restart.we're just collecting some error info,and we will restart for you.

Stop code: SYSTEM SERVICE EXCEPTION

What failed: aow drv x64 ev.sysIMG_20200225_111031~2.jpg

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HP Recommended

Every time i start my laptop the massage pop up "Your PC ran into problem needs to restart "

Hi
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.

NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

 

If the hardware passes then we try software repair.

 

Like trying to boot into SAFE MODE and other things.

 

https://www.microsoft.com/en-us/software-download/windows10

W8 Repair.pngRecovery Reinstall.png


A Nod Is As Good As a Wink...
Lil_Boy_Blue

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