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‎08-13-2024 01:16 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hi everyone,

I’ve been encountering some frustrating software glitches on my HP laptop recently. The issues include [briefly describe the glitches, e.g., programs freezing, unresponsive apps, random crashes]. I've tried a few basic troubleshooting steps like restarting the laptop, updating the software, and even running a virus scan, but the problems persist.

Has anyone else experienced similar issues with their HP laptop? If so, what steps did you take to resolve them? I’m looking for any advice or suggestions that could help get my laptop running smoothly again.

Thanks in advance for your help!

1 REPLY 1

‎08-16-2024 06:05 AM

HP Recommended

Hi @PaulFelix,

 

Welcome to the HP support community.

 

Please help us with your HP unit serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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