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salsno
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Message 1 of 2
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Flag Post

Extended warrantee not registering

‎11-17-2020 04:09 PM - last edited on ‎11-18-2020 07:10 AM by Moderator

HP Recommended
Product: Pavilion Lap top 7XF70UA#ABA
Operating System: Microsoft Windows 10 (64-bit)

I purchased an extended warrantee for my laptop. When I put in the product and serial number it says out of warrantee. The Care Pack was purchased 9/13/2020, Order #337447580. It is for 3-year w/accidental Care, U9ED6A. Please let me know how to get this information into your system and verify the warrantee.

 

Product #7XF70UA#ABA, Serial #[Personal Information Removed]

 

[Personal Information Removed]

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KrazyToad
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Message 2 of 2
Flag Post

‎11-26-2020 09:39 AM

HP Recommended

@salsno

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

I suggest you raise a warranty dispute. Please follow the instructions in this Link: https://support.hp.com/in-en/document/c05084516

 

Thank you 

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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