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HP Recommended
HP Spectre x360 13-4030ca
Microsoft Windows 10 (64-bit)

(Probably in the wrong section, apologies)

I have an HP Spectre x360 13-4030ca model (purchased in 2015):

 

 

I want to buy an extended warranty for my laptop, and the HP Support Assistant recommends I purchase: 

 

http://h20386.www2.hp.com/CanadaStore/Merch/Product.aspx?id=UN090PE&opt=&mastersku=UN090PE&masteropt...

Part #: UN090PE

 

However, in the compatible products section of the page, my particular Spectre is not mentioned. 

Is it an error on the page or within HP Support Assistant. 

I called support and they cannot seem to figure out which extended warranty package would cover mine, they even said that none cover it.

 

Any help would be great!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@kaboom987

 


Sorry, but this is just a community self-help forum staffed by volunteers. HP maintains no official presence here and we are not authorized to deal with warranty issues.

For these issues, you will need to contact HP Customer Support directly -- there is nothing we can do from here.



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

1 REPLY 1
HP Recommended

@kaboom987

 


Sorry, but this is just a community self-help forum staffed by volunteers. HP maintains no official presence here and we are not authorized to deal with warranty issues.

For these issues, you will need to contact HP Customer Support directly -- there is nothing we can do from here.



I am a volunteer and I do not work for, nor represent, HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.