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‎02-10-2024 05:38 AM - last edited on ‎02-12-2024 07:32 AM by Moderator

HP Recommended
Operating System: Microsoft Windows 11

I have an external dvd/cd rewritable drive Model dvd550s - HO2 5 that I would like to get working on my Lenovo Yoga laptop running Windows 11.  It works on a previous laptop running Windows 10.  I think I just need a driver but it is old and the HP website does not recognise the serial number [edit]

Category:
1 REPLY 1

‎02-12-2024 12:44 PM

HP Recommended

Hi @JacquelineMHill ,

 

Welcome to the HP support community.

 

Please help us with the laptop serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

https://support.hp.com/in-en/document/ish_2039298-1862169-16

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Rachel571 

HP Support

Rachel571
I am an HP Employee

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