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- FN key lock not working... again

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05-11-2020 02:51 PM - edited 05-11-2020 05:41 PM
Hi, somehow my "Support Assistant" managed to update my BIOS to R71 without my consent.
I hate this version, because it disables the FN lock key feature, an issue known for a long time and not fixed yet. But I need normally functioning "F..." keys for my work!
I once managed to downgrade my BIOS to an earlier version, but I can't find a location for the appropriate files. Can anybody help? Thanks a lot in advance!
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05-11-2020 03:48 PM
Hello
here you find the BIOS version : https://support.hp.com/us-en/drivers/selfservice/hp-probook-450-g6-notebook-pc/23201167
click on + BIOS
then on the >
to see al versions list , take the one you prefare
the issue you are posting was fixed with version 01.03.00 , Summer 2019.
https://support.hp.com/lt-en/document/c06429491
do you think it cames back again ?
bye
05-11-2020 03:48 PM
Hello
here you find the BIOS version : https://support.hp.com/us-en/drivers/selfservice/hp-probook-450-g6-notebook-pc/23201167
click on + BIOS
then on the >
to see al versions list , take the one you prefare
the issue you are posting was fixed with version 01.03.00 , Summer 2019.
https://support.hp.com/lt-en/document/c06429491
do you think it cames back again ?
bye
05-11-2020 04:22 PM
Oh my... that easy! I have been there but didn't care to click on the arrow-triangle. Thank you so much, TTDM! 😘
Yes, I think the issue has come back, since the realease date of my version is May 11.
I'll try to work my way back now and will report to you. (If you don't hear from me, there will have been a power loss while flashing... 😂)
Thanks again!
05-11-2020 05:30 PM
So, I have tried all earlier BIOS versions now. Unfortunately, none of these have been able to bring back the FN lock that has been working until a few hours ago. 😓
F5 keeps muting the audio instead of updating the screen, unless I hold FN, and the FN key LED will not light up.
I'm fed up for now, but thank you anyway. There seems to be another issue, no idea what it is.
05-11-2020 06:02 PM
Well... my problem is now solved and I feel like a dumbo big way! 🤐
Somehow, I didn't manage to press the keys in the correct order: first FN, then left shift.
The current BIOS version is fine. Sorry if I caused any confusion und thanks again for your help, TTDM!