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Kerem333
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Message 1 of 4
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FPS Drops after battery ran out

HP Recommended
Example: Pavilion 15-dk0011nt
Microsoft Windows 10 (64-bit)

Hello, 

 

Since today, until when I forgot my laptop unplugged while gaming and my laptop run out of battery, I had very nive FPS on games like fixed 60FPS. But now I can't even get 15FPS in games. I tried to change my battery settings, it is on full performance mode. While in game my GPU performance stays at %100 while CPU performance is almost %25

 

I have 

CPU i7-9750H

GPU NVIDIA GeForce GTX 1660 Ti with Max-Q Design

and double slot RAM 8GB Samsung 2667MHz x2

 

And there is my CPU and GPU perfomances while playing Dark Souls 3 (sorry for language I dont use my computer on English 🙂  )

1.png2.png

 

If there is anything that can fix this I will be very gratefull, thank you !

3 REPLIES 3
KrazyToad
HP Support Agent
HP Support Agent
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Message 2 of 4
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HP Recommended

@Kerem333

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

 

HPSA will automatically search for all the latest drivers for your Notebook

 

  1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

    Click Updates in the My notebook pane

  2. Click Check for updates and messages to scan for new updates.

     Updates list in HP Support Center

  3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

  4. Click the update name for a description, version number, and file size.

  5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

 

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

 

Keep me posted how it goes

 

Thank you and have a wonderful day 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

Kerem333
Author
New member
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Message 3 of 4
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Thanks for the advice, but my problem solved after using system restore. Now everything works perfectly. But still I will download HP support assistant for future prospects. 👍

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KrazyToad
HP Support Agent
HP Support Agent
22,744 22,731 1,363 1,380
Message 4 of 4
Flag Post
HP Recommended

I'm glad you got this sorted out

 

Drop us a message anytime you need help

 

Thank you 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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