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‎12-01-2019 01:13 AM

HP Recommended
Product: Pavilion laptop
Operating System: Microsoft Windows XP

Hi there - I ran diagnostic tests and received below error codes against hard drive. What do I do next to resolve?  Thanks, Denny

609H64-74U9R5-MFPV61-61A303

609H64-74U9R5-MFPV61-60ST03

609H64-74U9R5-MFPV61-60AK03

 

 

3 REPLIES 3

‎12-01-2019 03:51 AM

HP Recommended

Hi

Failure Information
609H64-74U9R5-MFPV61-61A303 OK 10/20/19 305 Storage Floppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape Drive Hard Disk 1 Full Test Failure
Failure Information
609H64-74U9R5-MFPV61-60ST03 OK 10/20/19 303 Storage Floppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape Drive Hard Disk 1 Quick Test Failure

 

Failure Information
609H64-74U9R5-MFPV61-60AK03 OK 10/20/19 301 Storage Floppy Drive, Hard Drive, Memory Drive, Optical Drive, SCSI, Tape Drive Hard Disk 1 SMART Hard Drive Detects Imminent Failure
 
Make Backups and Recovery Media     then replace the Hard Drive.
 
Re-Install everything.
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‎12-01-2019 04:49 AM

HP Recommended

Thanks a lot for that. Much appreciated 

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‎12-01-2019 08:21 AM

HP Recommended

Prego.

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