I bought a new HP Spectre x360 Convertible 15-df1033dx from Best Buy and it was running great. However, when I connect a docking station to connect two monitors to my laptop, the fans spin continuously. I noticed that problem is persistent when the charger is plugged into the laptop. I tried to use the two monitors when the charger is not plugged in and it seemed that the fan is going less noisier.
I downloaded the latest Windows 10 updates and installed the newest graphics cards drivers. I tried to change the battery settings and the thermal settings in the HP Command Center, but that did not help.
The two docking stations I used to connect the two monitors are Belkin - Thunderbolt 3 Docking Station Model # F4U098BT and j5create - USB Type-C Mini Docking Station Model # JCD381.
I think this is a software issue and not a hardware one. Is there any software I can download that allow me to control the fan speed and run? Any recommendation on how to solve the problem?
As for using the docking station, we recommend you get an externally powered docking station as it wouldn't have to rely on the laptop for it's power source and hence, would provide better performance with an without the adapter connected to the laptop.
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