Fan problem

[Alintsoa]

Hello, 
(sorry in advance for my bad english, I'm not used to talk in this language)
I got a HP pavilion 15 gaming laptop and I got a problem with one of my fans(the control panel says, it has 5 fans, working "correctly" ). Yesterday, I played some video games, one fan made a weird sound. I immediatly stopped  the game and the sound stopped(it happened once 3 years ago but I didn't have any problem, I thought that I played too much). After a few hours, I started playing again(no weird sound this time) and about 2 hours passed and I got a blue screen. When I'm starting the computer now, it says that one fan is not working corretly. 
Do have any software that I can use to check and control my fans before I go get my computer repaired?
I tried "Fan control" but it can not see any of my fans on this laptop
Thanks

[Irfan_06]

Hi @Alintsoa,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with your Laptop making a grinding noise from one of the fans.

Follow the below steps to fix the issue.

A) Perform a drain on your PC.

1) Unplug the power cord from the PC & wall.

2) Disconnect the power cable from the AC adapter if it is a detachable part and keep it aside.

3) Press and hold the power button down for 15 seconds and release the power button, wait for about 30 seconds.

4) Plug the power cord back into the AC adapter, then connect it to the wall and to the charging port on your PC.

5) Power on the PC and update the BIOS for your PC by clicking on the link.

Make sure you keep only the charger plugged in while updating the BIOS for your PC.

Click on the + sign next to BIOS and then download the file.

Open the file and follow the on-screen instructions to complete the update.

B) If the issue still persists, refer to the steps on this link to further troubleshoot.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[Alintsoa]

Hello, thanks for your answer and sorry for my late reply, I didn't see the email until now. 
I just followed the steps but nothing seems to happen when I'm holding the power button. I'm waiting for your reply before updating the BIOS. 
Have a good day !

[Irfan_06]

Hi @Alintsoa,

Please go ahead and update the BIOS for your PC by clicking on this link.

Make sure you keep only the charger plugged in while updating the BIOS for your PC.

Click on the + sign next to BIOS and then download the file.

Open the file and follow the on-screen instructions to complete the update.

B) If the issue still persists, refer to the steps on this link to further troubleshoot.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[Alintsoa]

Hello, 
I followed all the steps. During the update, my PC made the huge grinding noise like before the problem appeared. I thought it was going to explode but everything went well so far.
During the procedure, I noticed that the fan on the right side of my PC was not working. The fans were used at their optimal capacity (I would say 95%) because it made a lot of noise on the left side and I felt the wind blowing but nothing on the right side.
After starting my PC, the 90B notification always appears and the fans make almost no noise and the temperature of my PC increases a lot compared to usual while I only open 3 Google Chrome tabs (as if the fans no longer really work)
I'm going to try to have it professionally cleaned in the next few days but I have a few questions.
1-How can I downgrade my BIOS version because this warming up for no reason scares me a little (I want to use Photoshop or illustrator but I don't dare because of the temperature)
2-Which HP software can I install to manually configure and check the speed of my fans

[Irfan_06]

Hi @Alintsoa,

Thank you for sharing the above information.

Please share the details listed below to assist you further:

Note: Do not share any of your personal information such as serial number, phone number, email ID, etc., on your public post.

- Exact model number/product number(SKU number) of your HP Product (Click here for information on how to find the model number/product number).

Take care and have a great day ahead!

Irwin6

HP Support