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HP Pavilion x360 Convertible 14-dw1038TU (2R2H5PA)

Product : 2R2H5PA

Some of my keyboard's keys are not working.

1 REPLY 1
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Hello @Hyusa , how are you ?

 

In this case, and to try to isolate the fault, add an external USB keyboard.

Check if all the keys on this external keyboard are working.

If so, the fault is really with the laptop and you will have to replace the keyboard.

 

Best Regards


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