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‎06-11-2017 04:54 PM

HP Recommended
Product: HP Stream
Operating System: Microsoft Windows 10 (64-bit)

Lately, I have been having an issue with File Explorer where I CAN NOT rename photos. It stops responding, and then my screen goes black for about 20 seconds, and when it comes back on, everything on my taskbar is gone and it takes about 30 seconds for it to reappear.  I am not sure why this is happening, but it is super frusterating. I can do other things, like view and move my photos, but I can not rename them. Any ideas?

3 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-11-2017 05:01 PM

HP Recommended

@c0cofusi0n

 

Please try the following discussion on Microsoft Forum

 

   https://answers.microsoft.com/en-us/windows/forum/windows_10-files/windows-10-file-explorer-not-resp...

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎06-11-2017 05:01 PM

HP Recommended

@c0cofusi0n

 

Please try the following discussion on Microsoft Forum

 

   https://answers.microsoft.com/en-us/windows/forum/windows_10-files/windows-10-file-explorer-not-resp...

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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