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HP Recommended
HP Laptop PC 15s-fr2000
Microsoft Windows 11

I have a folder named Ak**bleep**, in this folder, I had saved some other important files and folders, some of them got automatically permanently deleted recently and I am not able to recover them, so i want to recover them and want to know what problem occurred 

1 REPLY 1
HP Recommended

Hi @pc_user3,

 

Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding your laptop!

We're thrilled to have the opportunity to assist you and provide a solution.

 

Try these steps:

1. Check the Recycle Bin

First, check if the files are in the Recycle Bin:

  • Open the Recycle Bin from the desktop or using the search bar.
  • Look for the deleted files and folders. If found, right-click and select Restore.

2. File History

If you have File History enabled, you might be able to recover the deleted files:

  • Go to Settings > Update & Security > Backup.
  • Select More options > Restore files from a current backup.
  • Navigate to the folder that contained the deleted files to restore them.

3. Previous Versions

Windows creates restore points periodically which can include previous versions of files:

  • Right-click on the folder where files were deleted and select Properties.
  • Go to the Previous Versions tab.
  • Select a version from the list and use Restore.

4. HP Recovery Manager

Many HP laptops come with HP Recovery Manager:

  • Search for HP Recovery Manager in the Start menu.
  • Follow the prompts to recover your files if the option is available.

5. Data Recovery Software

If the above methods don't work, data recovery software can help:

  • Use a reliable data recovery tool such as Recuva, EaseUS Data Recovery, or Disk Drill.
  • Install and run the software to scan your drive for deleted files.
  • Follow the prompts to recover your files.

I hope this helps.

 

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍

 

Take care and have an amazing day ahead! 🚀

 

Best regards,

Kuroi_Kenshi
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.