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- HP Community
- Notebooks
- Notebook Software and How To Questions
- Filing A Complaint

Create an account on the HP Community to personalize your profile and ask a question
08-01-2024 07:24 PM
Does anyone know how to file a formal complaint with HP? I need help with a service order and customer service has been terrible. Plz help! Thx in advance. O:-)
08-02-2024 09:40 AM
Welcome to the HP English Community --
Our HP Community does not include a complaint department.
We do not have a method to file formal or legal complaints against HP or any other company.
What can we do?
I will forward your concerns to our Moderator team for their review and evaluation.
If there is a response, look for a message here before the Agent uses other methods to contact you.
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Request for Review – Please Read
A request has been submitted to our HP Community moderators for review and evaluation of your concern.
Worth Noting
- Our HP Community is a peer-to-peer user group.
- We are not HP Technical Support -- We are not associated with HP Sales, Service, or Warranty.
- Our request for assistance on your behalf does not guarantee HP will respond nor does our request influence the outcome.
- The time frame (how long it takes) to receive a response from HP is not controlled by the Community.
Important
- HP does not free-post HP Support numbers on the Internet. Not. Not in secret, not in chat, not in pop-ups, and not so a nice technician can call you back, sneak into your computer, and then tell you your computer is full of bugs.
- Be wary of any posted messages in the Community containing phone or email links – these are likely scammers who mean you harm.
- Please do not post any personal information in the Community. We are a public resource.
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