Find battery model without open case

[LucaLovato]

Hi, I can’t trace the battery model of my hp computer. I wouldn’t open it until I bought the battery. Can anyone tell me which model it is please? Sorry but I can't give the serial number...

• Computer model: HP Pavilion-15-cs2087nl (2019)

Thanks.

[Dragon-Fur · Accepted solution]

@LucaLovato 

Welcome to the HP Community.

Open

 Maintenance and Service Guide

Part number and replacement procedure located on Page 37

Description                                         Spare part number
4-cell, 68 Whr, Li-ion battery          L32654-005
3-cell, 41 Whr, Li-ion battery          L11119-855

From what I can tell, your system came with the 3-cell option.

Battery Type

3-cell, 41 Wh Li-ion

===============================================

Find / Check for parts at PartSurfer / HP Parts Store

Reference:  HP Notebook PCs - Ordering HP Certified Replacement Parts

PartSurfer might be able to tell you exactly which parts came with your device.

Open PartSurfer

• Select your Country
• Enter the device Product Number , Serial Number, or Part Number in the Quick Search box
• HINT: To see a system-specific list, replace the Product Number with your device Serial Number
• Items accompanied by a tiny box in the Add-to-Cart column are available for purchase

Parts marked as "n/a" (or are missing from the list) are not available from HP.

Parts marked as available for purchase might be available > CHECK:  HP Parts Store

OR

When HP does not provide the part for retail purchase,

Use your search engine to find a compatible part number replacement at your favorite online store.

 ===============================================

HP Device Support Home Page - References and Resources – Learn about your Device - Solve Problems

NOTE:  Content depends on device type and Operating System

Categories:  Alerts, Warranty Check, HP Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals > User Guide, Service and Maintenance Guide (Replacement Parts and Procedures), Product Information (Specifications), more

When the website support page opens, Select (as available) a Category > Topic > Subtopic

HP Pavilion - 15-cs2087nl 

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You.

Question / Concern Answered, Click "Accept as Solution"