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‎03-26-2023 03:17 AM

HP Recommended
Product: HP ENVY 15-j171ns Notebook PC (ENERGY STAR)
Operating System: Microsoft Windows 11

In the management  devices list appears, others devices , and inside the item  AUDIODO. I try to find the drivers to fix it up. Any help?

Category:
3 REPLIES 3

‎03-26-2023 06:37 AM

HP Recommended

Hi:

 

The only suggestion I can offer would be to see if this IDT audio driver works for your notebook.

 

Restart the PC after installing the driver.

 

IDT High-Definition (HD) Audio Driver

 

6.10.6492.0

 

https://ftp.hp.com/pub/softpaq/sp71501-72000/sp71886.exe 

 

Sometimes this driver will set the PC headphones as the default audio output, so if you have no sound after installing the driver, go to the Windows control panel>hardware and sound>sound>manage audio devices and make sure that the PC speakers are set as the default audio output.

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‎03-26-2023 10:58 AM

HP Recommended

Thanks for your help Paul_Tikkanen, I have downloaded the driver but was not suitable to intall it because the hardware does not admitted this piece of software.

 

Bye for Paul_Tikkanen

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‎03-26-2023 11:00 AM

HP Recommended

You're very welcome. 

 

Sorry that the driver didn't work for your notebook. 

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