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I am using HP Pro book 450 G7 and want to set up my finger print but I cannot find the driver. If anyone know please help me to set up my finger print. Right now it's showing the compatibility issue. 
Note: I am talking about the built in finger print option in this series.

 

Thank you for the help!

1 REPLY 1
HP Recommended

HP Fingerprint Sensor is an optional feature and requires configuration at purchase.

 

Look in the BIOS to see if the fingerprint is listed.

BeemerBiker_0-1729172794369.png

 

 

Look in the device manager under biometrics for the fingerprint device

 

 

Synaptics fingerprint driver

https://ftp.hp.com/pub/softpaq/sp150501-151000/sp150726.exe

 

 


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