Fingerprint Driver

[CALISHBOY]

i need a fingerprint driver for my laptop to enable me use fingerprint unlock feature

[Dragon-Fur]

@CALISHBOY 

Welcome to the HP English Community --

Reminder to those reading:

The driver requires that there is an actual fingerprint sensor installed in the hardware.

Without the fingerprint reader in the hardware, the driver is useless.

Check that your computer includes the hardware -

If the hardware exists, then look for a driver for the reader.

Control Panel > icon view > Device Manager

Tab View 

Check Show hidden devices

Select Devices by Type

Expand Category (for example Biometric Devices)

Right-Click on the Driver > Select / open Properties

Tab Driver

Compare Driver version to the driver listed in system's support page Category Software and Drivers

Reminder: 

No Biometrics > Fingerprint section in Device Manager = No working fingerprint sensor in the machine.

Example - Device Manager – Biometric Devices

Next,

Check for the fingerprint reader driver in your system's Software & Drivers category

Open

 Product Home

 Enter the device type and model name of your HP product

Next,

Open Category Software & Drivers

Open Sub-category Driver-Keyboard, Mouse and Input Devices

Check for the Fingerprint Driver in the list

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Message Content References

If the fingerprint reader is an option for your system,  the reader can be purchased and installed.

Look in the Maintenance and Service Guide for Part Number and Installation procedure.

Open Product Home > Category Setup & User Guides > Look for the service guide

Search the guide for "fingerprint"

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Method – Use PartSurfer to check the parts / components in your computer

PartSurfer might be able to tell you exactly which parts came with your computer.

• For best results, use the Serial Number for your search
• Reminder:  Do NOT post private information (including serial number) in the Community

 Open PartSurfer

• Select your Country
• Search for your computer / printer / device >> See HINT
• Need Help?  Tab Self help > find and open the User Guide and FAQ

How to use PartSurfer:

• Select your region / country - PartSurfer must know your general location
• Enter your device Product Number , Serial Number, or Part Number in the Quick Search box
• HINT: To see a system-specific list, replace the Product Number with your device Serial Number
• Items accompanied by a tiny box in the Add-to-Cart column are available for purchase

Parts marked as "n/a" (or are missing from the list) are not available from HP.

Parts marked as available for purchase might be available > CHECK:  HP Parts Store

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HP Device Home Page - References and Resources

Learn about your Device - Solve Problems

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

Categories: Alerts, Warranty Check, Security & Viruses, Software & Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair

Open

 Product Home

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

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People who own, use, and support HP devices.

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Question / Concern Answered, Click my Post "Accept as Solution"