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HP Recommended
HP EliteBook 830 G5 Base Model Notebook PC
Microsoft Windows 11
 

Hello, my fingerprint reader does not work on my hp 830 g5 with w11.

Can anybody help me?


Thank you

1 REPLY 1
HP Recommended

@Carloschipe 

 

Did you ACTUALLY buy the option ? Otherwise it only has a plug. Manual says

 

NOTE: The fingerprint reader and plug look similar. To verify you have a fingerprint reader and not a plug, press the Windows key on your keyboard, select Settings, select Accounts, and then select Sign-in options and follow the on-screen instructions

 

Regards.

BH
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