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‎06-13-2020 04:16 AM

HP Recommended
Product: Envy m6
Operating System: Microsoft Windows 10 (64-bit)

Fingerprint reader has stopped working. Device Manager says 'Device working properly' but also 'Device USB\VID_138A&PID_0018\8f7e49d34992 requires further installation.' 

Also integral Bluetooth has stopped working. Plugged in an Asus bluetooth USB and that works, but on-board system doesn't

Any suggestions.

.

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