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‎01-21-2023 06:42 PM

HP Recommended
Product: HP ProBook 450 G8 Notebook PC (1A896AV)
Operating System: Microsoft Windows 10 (64-bit)

Good afternoon. When using this laptop, I saw the presence of a fingerprint sensor on the body, but on the device itself, a fingerprint cannot be set in the settings and the biometric device is not displayed in the device manager. I haven't been able to find exact specs. But I installed the fingerprint driver from the site through laptop recognition. Also updated the BIOS to the latest version. Can you help in resolving the issue? Is there any fingerprint recognition on this model? If yes, how to solve the problem with the lack of a device?

Category:
1 REPLY 1

‎01-22-2023 10:15 AM

HP Recommended

@antonmed1999 

 

It is an option. Did you actually buy the fingerprint sensor for your machine ? If not, you can buy and install yourself using parts which are mentioned on page 20, item 17 of the following manual

 

                    http://h10032.www1.hp.com/ctg/Manual/c06937055.pdf

 

Regards.

BH
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