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‎08-13-2022 08:24 AM

HP Recommended
Product: HP Pavilion 14 Laptop PC 14-dv2000 (4Z018AV)
Operating System: Microsoft Windows 11

The game opens and goes to loading screen and then automatically the game closes although i think it's still open in the background. 

The game works fine in my old laptop which had windows 10.

Any solutions????

Category:
4 REPLIES 4

‎08-13-2022 08:33 AM

HP Recommended

My game(football manager 2021) closes on it's own while it's on the loading screen.

It worked fine for my previous laptop (windows 10)

Please help

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‎08-13-2022 08:49 AM

HP Recommended

Hello @Arnavashhh 

Sorry to hear that you are having problems ... I would like to help you.

 

(1) Update BIOS

HP Notebook System BIOS Update (Intel Processors)

F.01 Rev.A14.0 MBMar 17, 2022Download

Why should you install the update ?

https://support.hp.com/us-en/document/ish_4123786-2338478-16

Quote: "

Updating the BIOS is recommended as standard maintenance of the computer. It can also help resolve the following issues:

  • An available BIOS update resolves a specific issue or improves computer performance.
  • The current BIOS does not support a hardware component or a Windows upgrade.
  • HP Support recommends installing a specific BIOS update. 

"

 

(2) Reboot

(3) Let BIOS be installed until it's completely done !

(4) Install/Update

Intel Chipset Installation Utility and Driver

10.1.18950.8298 Rev.C0.6 MBMar 25, 2022Download

Intel Dynamic Tuning Driver

9.0.10703.25423 Rev.C11.7 MBMar 25, 2022Download

Intel Management Engine Interface (MEI) Driver

2145.1.42.0 Rev.C1.7 MBMar 25, 2022Download

Intel Serial IO Driver

30.100.2148.1 Rev.C0.9 MBMar 25, 2022Download

Intel Gaussian and Neural Accelerator Driver

3.0.0.1400 Rev.B0.6 MBJan 28, 2022Download

 

(5) Reboot

(6) Install/Update

Intel High-Definition (HD) Graphics Driver

30.0.101.1298 Rev.C649.8 MBMar 25, 2022Download

NVIDIA Graphics Driver

30.0.15.1179 Rev.C1019.3 MBMar 25, 2022Download

Realtek High-Definition (HD) Audio Driver

6.0.9301.1 Rev.C194.2 MBMar 25, 2022Download

 

(7) Reboot

(8) Reinstall Game / Test again ...

(9) Please report your results

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‎08-14-2022 02:02 AM

HP Recommended

It did not work the game still closes itself while on the loading screen 🙁

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‎08-14-2022 03:33 AM - edited ‎08-14-2022 03:55 AM

HP Recommended

What are the system requirements of your game ?

What is the URL of the game's website?

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