Forgot BIOS Administrator Password

[Ameer3184]

I attempted to access the BIOS to change boot priority but it requested an Administrator password that I do not have. About a year ago, I enabled the admin password to test it out (not sure if it is enabled by default) now cannot recall the password. I've tried common passwords like "admin," "system," and my Windows password, but none work. I found a method online to retrieve a master password where people get a secret code which you can use to find the master password but after three unsuccessful attempts, my system just shows the message: "System Locked. Press the power button to shut down the system." without any code. Any assistance would be appreciated.

[Rose_S · Accepted solution]

Hi @Ameer3184 !

Thank you for visiting the HP Support Community.

According to the Community's Rules of Participation:

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

For cases related to BitLocker issues, please contact Microsoft Support.

Regards,

Rose_S