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10-30-2024 04:43 AM - edited 10-30-2024 04:45 AM
Subject: Assistance Required for BIOS Password Reset on HP ProBook
Message:
Hello,
I’m reaching out for assistance with my HP ProBook. I need to enable Secure Boot in the BIOS to resolve an error (VAN9003) related to Vanguard anti-cheat software for gaming. However, when I attempt to access the BIOS settings, it prompts me with "Vuelva a ingresar la contraseña" ("Re-enter the password").
Unfortunately, I do not know the BIOS password, as it was set before my ownership. I would like assistance in resetting or bypassing this password so that I can enable Secure Boot.
10-30-2024 10:53 AM
Hey
Thank you for visiting the HP Support Community.
According to the Community's Rules of Participation:
4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.
Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.
For cases related to BitLocker issues, please contact Microsoft Support.
Regards,
Stay safe.