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HP Recommended
HP ProBook 640 G5 Notebook PC IDS Base Model

Subject: Assistance Required for BIOS Password Reset on HP ProBook 

Message:

Hello,

I’m reaching out for assistance with my HP ProBook. I need to enable Secure Boot in the BIOS to resolve an error (VAN9003) related to Vanguard anti-cheat software for gaming. However, when I attempt to access the BIOS settings, it prompts me with "Vuelva a ingresar la contraseña" ("Re-enter the password").

Unfortunately, I do not know the BIOS password, as it was set before my ownership. I would like assistance in resetting or bypassing this password so that I can enable Secure Boot.

1 REPLY 1
HP Recommended

Hey

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

Stay safe.

I work on behalf of HP.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.