05-18-2016 10:52 AM
Solved! Go to Solution.
05-18-2016 10:54 AM
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05-18-2016 10:55 AM
Try doing restore on the unit,
If not please go ahead and reinstall the Operating system , by tapping F11 or from the OS disk
I am an HP employee
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Please mark Accept As Solution if my help has solved your problem.