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39Stromy
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Message 1 of 2
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Forgotten user password

HP Recommended
Compaq presanrio 57-229wm notebook Pc
Microsoft Windows 7 (64-bit)

Need help I have forgotten my user password how do unlock my laptop 🤣 please help me ASAP have sentimental values and pictures that I can recover without this laptop being able to work

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BiancaS
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Message 2 of 2
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HP Recommended

Hi there! Thank you for visiting the HP Support Community! 🙂  

 

According to the Community's Rules of Participation:  

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.  

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region.  

 

Kind regards,  

 

BiancaS.

I work on behalf of HP.
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