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08-29-2024
01:07 PM
- last edited on
08-29-2024
04:32 PM
by
RodrigoB
Hi everyone
Flipkart sent me a brand new laptop with expired warranty card and no user manual
The serial number of my laptop is [personal info removed]
- Im struggling to get a refund
08-30-2024 02:16 PM
Hi @Saffiya ,
We are sorry that the issue is not resolved.
Unfortunately, there are no further actions we can take through this channel. I recommend reaching out to our phone support for further assistance.
1. Click on this link - https://support.hp.com/us-en
2. Select the country.
3. Enter the serial number of your device.
4. Select the country from the drop-down.
5. Click on "Show Options".
6. Fill out the web form. A case number and phone number will now populate for you.
Please feel free to contact us here anytime you need any further assistance.
Have a great day!
Rachel571
HP Support
Sneha_01- HP support