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‎08-29-2024 01:07 PM - last edited on ‎08-29-2024 04:32 PM by Retired

HP Recommended
Operating System: Microsoft Windows 11

Hi everyone 

Flipkart sent me a brand new laptop with expired warranty card and no user manual

The serial number of my laptop is [personal info removed]

  • Im struggling to get a refund
1 REPLY 1

‎08-30-2024 02:16 PM

HP Recommended

Hi @Saffiya ,

 

We are sorry that the issue is not resolved.

 

Unfortunately, there are no further actions we can take through this channel. I recommend reaching out to our phone support for further assistance.

 

1. Click on this link -  https://support.hp.com/us-en

2. Select the country.

3. Enter the serial number of your device.

4. Select the country from the drop-down.

5. Click on "Show Options".

6. Fill out the web form. A case number and phone number will now populate for you.

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Rachel571 

HP Support

.
Sneha_01- HP support
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